$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux marcio-Inspiron-5548 5.13.0-30-generic #33~20.04.1-Ubuntu SMP Mon Feb 7 14:25:10 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
I installed the following package "icaclient_22.2.0.20_amd64.deb" on the operating system "Ubuntu 20.04"
When run the "Citrix Workspace" application on Windows works as expected, showing a possibility to inform the user and then showing the initial applications that load as expected
But in Ubuntu it shows "Cannot connect to server" when checking your Network and try again click "Try again" button error alert "Connection error: There was a problem with the HTTPS certificate by the authentication service"
When running "/opt/Citrix/ICAClient/util/workspacecheck.sh" is returned in red or failure snippet
-----------------------------------
-- Checking display server support... -
-----------------------------------
Failed to get session path: the caller does not belong to any known session.
Warning! - Your display server is not supported. Your desktop and app sessions will not work as expected!
When running "tail /var/log/citrix/ICAClient.log" is returned
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[1] : -eula
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[2] : -tell
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[3] : MinimumTLS,MaximumTLS,SSLCiphers
2022-03-03 17:18:34.739 [LIBS] <P156291> citrix-wfica: ReadINIConfig() exiting
When accessing the "Citrix StoreFront" URL in chrome and then accessing any application, the following error alert is returned
SSL Error: Please contact your technical support with the following information: You did not securely choose "Digicert TLS RSA SHA256 2020 CA1", the server certificate issuer (SSL error 61)
Clicking on the close icon of the alert returns
Unable to connect a "0.0.0.2 JIRA" Unknown error 1000061, such as connection settings and retry
Question
Marcio Amorim
Good morning my friends
About HTTPS and SSL error in Citrix Workspace for Ubuntu 20.04
Images as per
https://drive.google.com/file/d/1vihO6TSST8cBZWJtxqFYub_w3BXUJu9S/view?usp=sharing
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux marcio-Inspiron-5548 5.13.0-30-generic #33~20.04.1-Ubuntu SMP Mon Feb 7 14:25:10 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
I installed the following package "icaclient_22.2.0.20_amd64.deb" on the operating system "Ubuntu 20.04"
When run the "Citrix Workspace" application on Windows works as expected, showing a possibility to inform the user and then showing the initial applications that load as expected
But in Ubuntu it shows "Cannot connect to server" when checking your Network and try again click "Try again" button error alert "Connection error: There was a problem with the HTTPS certificate by the authentication service"
When running "/opt/Citrix/ICAClient/util/workspacecheck.sh" is returned in red or failure snippet
-----------------------------------
-- Checking display server support... -
-----------------------------------
Failed to get session path: the caller does not belong to any known session.
Warning! - Your display server is not supported. Your desktop and app sessions will not work as expected!
When running "tail /var/log/citrix/ICAClient.log" is returned
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[1] : -eula
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[2] : -tell
2022-03-03 17:18:34.708 [LIBS] <P156291> citrix-wfica: Value of cl_argv[3] : MinimumTLS,MaximumTLS,SSLCiphers
2022-03-03 17:18:34.739 [LIBS] <P156291> citrix-wfica: ReadINIConfig() exiting
When accessing the "Citrix StoreFront" URL in chrome and then accessing any application, the following error alert is returned
SSL Error: Please contact your technical support with the following information: You did not securely choose "Digicert TLS RSA SHA256 2020 CA1", the server certificate issuer (SSL error 61)
Clicking on the close icon of the alert returns
Unable to connect a "0.0.0.2 JIRA" Unknown error 1000061, such as connection settings and retry
Thanks in advance to everyone who can contribute
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