citrix secure access agent and edge browser

[Hector Sanchez]

Hello,

at the moment i have a problem with the citrix secure access agent v 21.9 and the citrix gateway v12.1-63.22. When i try in the edge browser  (in windows 10) to connect to the ADC GW (over https) there is a delay about 20-30 second until the secure access agent start and create the VPN Tunnel to the GW.

Could anyone tell me how  the browser call (or start) the "secure access client"?

In the same windows 10 i have no problem with the firefox browser to start the VPN Tunnel wih the same ADC GW and same secure access client. With the firefoy there is no dely.

I would be grateful for any information

 

[CarlStalhood]

See https://support.citrix.com/article/CTX340098

[Hector Sanchez]

Thanks Carl, that is the exactly the problem that we have ....