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Xenmobile Device Policies suddenly not applying on Android - Samsung


Clint Weldon

Question

I have and interesting issue.  Running Xenmobile Software release build 10.14.0.6 with the patch for logj4.  We deploy Samsung phones with KME, which pushes the SecureHub app and I do MDM and MAM.

 

Ever since I patched, the enrollment of a phone works but it is intermittent on a few things.  One issue I'm seeing is that I'm deploying apps automatically using the Google Play store "Work Apps" function.  All of sudden, its either a delayed install, no install, or it works fine. Very random.  Another issue is an Android Enterprise Managed Configurations device policy that allows Samsung SmartSwitch to run.  If I look at the device details on the xenmobile server, click on the Delivery Groups section, I can see all the xml entries telling me which policies are applying.  I don't see the device policy for the SmartSwitch Android Enterprise Managed Configurations device policy being applied. 

 

Finally, I have an email policy that configures the local Samsung Email application where I define the active sync url.  While I can see the policy applying, its not actually passing that url into the app. It deafults to office365 url. 

 

Again, all this was working fine before the patch.  Anyone else seeing strange issues like this?

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