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XenApp 5.0 client drive mapping problem


Ik-Hyun eom

Question

Hello.

 

I have a complex problem on our Citrix XenApp 5.0 system.

 

We rebuild AD, DB and Web server because physical server has fatal error, so we re-install and reconnect DB whole application publishing server.

 

Our Citrix XenApp has 2 user group, like as Company A and Company B.

 

These company has different network each other.

 

The problem is Company A is working fine everything but Company B is not.

 

Company B can run publishing application but there can not access local resources(local drives/printers)

 

When company B try to access local drives, system shows "Invalid access to memory location" pop-up

 

Our group policy absolutely same both company A and B.

 

Also, Citrix Policy(using Citrix XenApp Advanced configuration tool) is same both A and B.(drive connection and printer mapping)

 

We already check network firewall and routing, but there is no issue.

 

I don't understand why company A is working fine but company B is not

 

Please give me advise for resolve this issue.

 

Thanks

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