Network settings return always to automatic instead an staying on manual settings

[Roel Niesen]

Hello,

 

We use VM Tools 9.2.1 on hypervisor 8.0.

I got today a problem that some vm's couldn't contact the active directory.

After some testing I found out that the network settings weren't complet.

(ipconfig /all)

 

When I go to ncpa.cpl and setup the ipv4 settings for the network card, the manuel settings are change to automaticly after save.

The settings are ok, but the screen is not correct:

 

 

I asked for chat support but that was denied, so I created a ticket.

 

Does someone knows:

- is this normal (nope because on 1 of the 4 servers it's working like expicted)

- how to fix this (netsh int ipv4 reset en netsh winsock reset didn't do the trick)

 

Thanks.

 

 

 

 

[Sjoerd Van den Nieuwenhof]

Hi,

 

Take a look if there are Ghost nics present.

https://support.citrix.com/article/CTX221733 This is an old article and for VMWare, but it's the same for XenServer. 

 

You can also remove all Citrix NIC software and drivers, and then install them as clean install. 

[Alan Lantz]

Yep, that is what I would do. Remove all of the nics and hidden nics and see if it will look right next time. I've fought this a few times myself over the years.

 

--Alan--

 

[Boby John1709155536]

 This can happen at times - check this : https://support.citrix.com/article/CTX292687