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Citrix Workspace for HTML5 cuts off top of application with whitespace


Matthew Jorgensen1709159936

Question

As far as I can tell, this issue isn't related to multiple monitors or DPI scaling like in these two articles:

 

 

I'm personally unable to reproduce this issue myself, as well. These reports and screenshots are coming from our users.

image.thumb.png.9c874504577afb6f6661c995890614ef.png

Users report there's only an issue in Chrome or Edge.

 

We're currently using Citrix Workspace for HTML5 version 1912, but I have plans to upgrade that this evening.

 

EDIT: Turns out this is only an issue since these users are accessing our Citrix environment through a Citrix Virtual Desktop provided by their company.

Edited by Matthew Jorgensen
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