Vickie Lee Posted May 10, 2021 Share Posted May 10, 2021 This is Vickie from Detail Escrow who is the user of Citrix Gateway We are not able to log-in to the program since this morning The user ID is detail3 We need to reset our password if the system is not lock-out as the below image appears Please assist us this urgent issue Thank you so much Link to comment
0 Rob Beekmans1709160363 Posted May 12, 2021 Share Posted May 12, 2021 Hi Vickie Sorry for your troubles, hope you got it solved already but just wanted to make sure you know that this system is running at the company you work for. We at Citrix do not have control over your system or your user account, for that you need to contact your admins, helpdesk or whoever can reset your password. Have a good day, stay healthy Rob Link to comment
Question
Vickie Lee
This is Vickie from Detail Escrow who is the user of Citrix Gateway
We are not able to log-in to the program since this morning
The user ID is detail3
We need to reset our password if the system is not lock-out as the below image appears
Please assist us this urgent issue
Thank you so much
Link to comment
1 answer to this question
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