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Big Trouble: Apps Disappear after renewal of APNS & VPP Certificate!


Tim Juumlngling

Question

Hello everyone,
 

since we renewed our APNS certificate and our VPP token, there have been big problems:
As soon as a user imports an iOS update, the apps that have already been installed (MDX and APP provided via VPP) disappear!
 

Since it also affects the Citrix apps, I suspect a connection with the new APNS certificate. But I am not sure.
 

The only solution is to reinstall the Secure Hub and reconnect the device to the MDM.
 

Is this a known problem or has anyone had experience with it?
 

I would be very happy about a quick answer.
 

Thanks in advance!!

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