BSoD ATTEMPTED_WRITE_TO_READONLY_MEMORY

[Andrew Stephens]

I've randomly started getting this BSoD with error from my access clients 

ATTEMPTED_WRITE_TO_READONLY_MEMORY

What failed: ntfs.sys

 

I've run the verifier and it poinsts to 

 

*** WARNING: Unable to verify timestamp for entryprotect.sys

 

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  SelfService.exe
 

System is configured to access a Citrix Virtual Desktop.

OS config

Windows 10 x64 LTSC

Citrix WEM with transformer configuration version 2012.1
Citrix workspace 2012

Windows Enpoint security configured through SCCM

 

Hardware 

Dell Optiplex 3060

BIOS ver 1.9.1

latest drivers running since January 2021 (A12 driver pack)

 

I've attached the windows dmp files

040821-3687-01.zip is the dmp files from the windows verifier

040721-6799-01.zip is the dmp file with the initial BSod

 

040821-3687-01.zip

040721-6796-01.zip