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Andrew Stephens


I've randomly started getting this BSoD with error from my access clients 


What failed: ntfs.sys


I've run the verifier and it poinsts to 


*** WARNING: Unable to verify timestamp for entryprotect.sys



PROCESS_NAME:  SelfService.exe

System is configured to access a Citrix Virtual Desktop.

OS config

Windows 10 x64 LTSC

Citrix WEM with transformer configuration version 2012.1
Citrix workspace 2012

Windows Enpoint security configured through SCCM



Dell Optiplex 3060

BIOS ver 1.9.1

latest drivers running since January 2021 (A12 driver pack)


I've attached the windows dmp files

040821-3687-01.zip is the dmp files from the windows verifier

040721-6799-01.zip is the dmp file with the initial BSod




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