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Citrix Hypervisor 8.2 - Error installing Citrix VM Tools on Windows Server 2008 R2


Question

Good day, we have two Windows Server 2008 R2 VM's that were running fine on a XenServer 7.6 with the VM tools installed correctly.

 

I exported them to XVA, and then imported them on a new Hypervisor 8.2. Import succeeded and all running well, however, Windows guest tools are not installed. When trying to run the installer, it gives a strange error:  "!loc.WindowsRequired"  (see image below).

 

guesttoolsinstallerror.thumb.JPG.42aed954e34ba874fc78ff1a7fa2483e.JPG

 

Would appreciate any advice or assistance to get the guest tools installed for Hypervisor 8.2.

 

Looking forward to any help!

 

Many thanks!

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3 answers to this question

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On 4/12/2021 at 5:31 PM, Konrad Ruess said:

I'd suggest to go with whatever version of xentools were installed on that guest while residing on XS 7.6.

 

Latest ones most likely won't like W2008R2, as Alan pointed out.

 

BfN, -k

 

Hello, do you know where to download these drivers? Because we have 3 WS2008R2 on Citrix Hypervisor 8.2 and network card speed is only 100 Mbps and we need 1Gbps, because on these VM is our internal system. Thanks.

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