Royce Mendoza1709160095 Posted March 23, 2021 Share Posted March 23, 2021 Hi I already setup Citrix virtual apps and desktops 1912 and Citrix ADC 13. I also configured Storefront and Delivery controller load balancing and Citrix gateway for my external connections. I'm having an issue when i launch applications using citrix gateway. "The Citrix SSL server you have selected is not accepting connections." you can see on the below screenshot. Earlier when i tested it, it works. but after several hours the error above occurs. May i know what could be the problem/solution for this? Thanks. Link to comment Share on other sites More sharing options...
Manoj Rana Posted March 24, 2021 Share Posted March 24, 2021 19 hours ago, Royce Mendoza1709160095 said: Hi I already setup Citrix virtual apps and desktops 1912 and Citrix ADC 13. I also configured Storefront and Delivery controller load balancing and Citrix gateway for my external connections. I'm having an issue when i launch applications using citrix gateway. "The Citrix SSL server you have selected is not accepting connections." you can see on the below screenshot. Earlier when i tested it, it works. but after several hours the error above occurs. May i know what could be the problem/solution for this? Thanks. Hi, Are you able to launch app internally using direct storefront URL? If yes can you check your firewall rules and route on the ADC? Can you check the Storefront and Delivery controller event logs this might give you some indication ? Thanks Manoj Link to comment Share on other sites More sharing options...
Royce Mendoza1709160095 Posted March 24, 2021 Author Share Posted March 24, 2021 Hi, yes i can launch it internally via StoreFront url. The weird thing is, sometimes the application launches but after a few minutes/hours, it suddenly won't start and giving me this error "The Citrix SSL server you have selected is not accepting connections." 59 minutes ago, Manoj Rana said: Hi, Are you able to launch app internally using direct storefront URL? If yes can you check your firewall rules and route on the ADC? Can you check the Storefront and Delivery controller event logs this might give you some indication ? Thanks Manoj Link to comment Share on other sites More sharing options...
Manoj Rana Posted March 24, 2021 Share Posted March 24, 2021 Are all applications published from same DDC ? Any logs on the Storefront and Delivery controller ? Thanks Manoj Link to comment Share on other sites More sharing options...
Terry Chia Posted May 7, 2021 Share Posted May 7, 2021 Go into ADC and check your Virtual Servers, make sure the correct SSL cert is being used there. Link to comment Share on other sites More sharing options...
Paolo Spadafina Posted October 10, 2022 Share Posted October 10, 2022 Same issue Link to comment Share on other sites More sharing options...
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