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Android and iOS citrix workspace log in issue

Roger Castillo


Citrix log in works fine when logged in from a computer and can open VDA and apps. FYI we also enabled 2FA using duo and we have citrix gateway.


When log in to citrix workspace in macOS/iOS (iphone/ipad) and android (phone) it goes back asking username and password after asked for the 2FA.


I can't figured out what I am missing. Do I have to create a different session policy for ios/android? Can anyone assist me on configuring this? I am new to citrix management as this was only passed to me.


Thank you in advance.

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