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Citrix Receiver "Not Remembering My Password"



So when you put in your credentials in the Citrix Receiver (not the browser), you have the option to check the box "Remember my password".  I attached a pic of that screen.  Any idea what would cause it to keep losing those creds after logging out of their PC?  Meaning, the user logs out of their PC, then back in, then is prompted for those creds again when launching their storefront application (shortcut on their desktop in this case).  This is not consistent across the environment.  Not everyone is experiencing this.  I know for a fact the box is being checked because someone sent me a video of them launching the app, putting in the creds and checking the box and then logging off their PC and back in....and having to put in their creds again.


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