Issue creating AHV_Connector from Azure -> OnPrem

[Luis Roldan1709161971]

Citrix Case #80146751

Issue creating AHV_Connector from Azure -> OnPrem

OnPrem Hypervisor: Nutanix
ELM Appliance: Azure

I am able to authenticate into Nutanix, I select the Template and the Storage Container, and hit Test. And after awhile it fails with Error 502. I’ve exported the ELM Appliance Logs and it says:

Please check that the ELM is in the container’s ‘white list

The ELM is in Nutanix’s Filesystem Whitelist.

I created an Azure NSG and applied it to our Citrix Subnets in Azure that allows:
Ports 3000,3500,3006,3506,3004,3504,3015,3515,9440,8016,2409

Still with no luck.

[Raymond Colon]

We do not work with Prism Central(PC), only Prism Elements. The host, configured in the connector, cannot be managed by PC.

 

https://docs.citrix.com/en-us/citrix-app-layering/4/connect/nutanix-ahv.html