Hello, we currently allow users who are MDM compliant to access an employee network. We are finding that if users have "Private Addressing" turned on which randomizes the MAC address every 24 hours, they will not be able to successfully authenticate to our network. On iOS we were able to have the users disable this feature and begin to connect just fine. Several of our Android users continue to have an issue connecting. XenMobile reports the private MAC while Cisco ISE is looking for the actual MAC address. Is there anyway to force this field to update in XenMobile?
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Alex Moreau
Hello, we currently allow users who are MDM compliant to access an employee network. We are finding that if users have "Private Addressing" turned on which randomizes the MAC address every 24 hours, they will not be able to successfully authenticate to our network. On iOS we were able to have the users disable this feature and begin to connect just fine. Several of our Android users continue to have an issue connecting. XenMobile reports the private MAC while Cisco ISE is looking for the actual MAC address. Is there anyway to force this field to update in XenMobile?
Any work around to this?
Thank you!
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