Citrix Gateway Licensing

[Royce Mendoza1709160095]

Hi 

 

I have a question regarding Citrix Gateway enterprise VPX. I downloaded a Citrix Gateway VPX 13.0 and already allocated a Citrix Gateway enterprise VPX license as you can see on my screenshot below.

 

 

When i install the license on Citrix Gateway 13.0 and reboot, my license didn't work. As you can see below the license type is express and i don't have the feature "NetScaler Gateway" for ica proxy

 

 

What's the problem/solution here?

 

[ArnaudP1]

8 hours ago, Royce Mendoza1709160095 said:

Hi 

 

I have a question regarding Citrix Gateway enterprise VPX. I downloaded a Citrix Gateway VPX 13.0 and already allocated a Citrix Gateway enterprise VPX license as you can see on my screenshot below.

 

 

When i install the license on Citrix Gateway 13.0 and reboot, my license didn't work. As you can see below the license type is express and i don't have the feature "NetScaler Gateway" for ica proxy

 

 

What's the problem/solution here?

 

 

Hello,

 

The 2nd screenshot shows (Freemium) which means no license found.

Are you sure the license has been assigned correctly with the Mac Address?

 

Thanks

Arnaud

[Royce Mendoza1709160095]

27 minutes ago, Arnaud Pain said:

 

Hello,

 

The 2nd screenshot shows (Freemium) which means no license found.

Are you sure the license has been assigned correctly with the Mac Address?

 

Thanks

Arnaud

 

Hi,

 

Im sure with it cause i only copy paste the hostid. Any reason why is it like this?

[ArnaudP1]

42 minutes ago, Royce Mendoza1709160095 said:

 

Hi,

 

Im sure with it cause i only copy paste the hostid. Any reason why is it like this?

Based on the screenshot showing Fremium, your license is not assigned correctly, usually due to hostname misconfiguration.

Please open the .lic file and check if Mac Address is correct.

 

Thanks

Arnaud

[CarlStalhood]

Try allocating to the hostname instead of the MAC address. In ADC, click the gear icon to see your case sensitive hostname.