Jump to content
Welcome to our new Citrix community!
  • 0

Remote PC Access+ Bloomberg . Fingerprinter scanner detected but finger scan not working


Eddie Santana

Question

Users are using Remote PC Access via Citrix Cloud. 

Ran through all the procedure of settings on Studio, double USB KB cables, Local/remote Drivers, Endpoint reg changes, etc

 

 

While connected to Remote Computer via Citrix Launch Bloomberg>Tour Install > Test Keyboard. Detection of device works fine. Just the physical fingers can is not sent to Bloomberg. 

 

I tried just about everything on Devices in Viewer menu.

 

image.thumb.png.3b98ccabb9e98f5b03e1572e19de06d4.png

 

 

Link to comment

1 answer to this question

Recommended Posts

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...