FSLogix Logoff doesn't work

[Lukasz Slemp]

Hi!

I have XA/XD 7.15.5 deployed with WEM / Citrix UPM on WS2019 worker servers.

Now switching to fslogix (upm & folder redirection disabled in wem console) and logon works very well, but on logoff:

• session remains in state "logging off" in citrix director
• session remains as "disconnected" on worker server

 

Above only applies to hosted applications. When I start & close desktop session - everything works fine.

 

Any ideas what could that be?

 

[Lukasz Slemp]

ok, I think VDA resintallation fixed the issue, but, not entirely.

Now, application is getting closed, but session remains connected & active:

 

ID8

Session State: Active

Application State: Application Not Running

 

Lingering is not enabled. In addition, as soon as I forcibly log user off, following errors are logged:

 

Source: DistributedCOM

ID: 10001

User: Network Service

Message: 

Cannot launch DCOM: {7208BD48-B348-4A35-B870-EAD2CDF1670B} as Not available/Not available. Error:
0
Error while executing command:
C:\Program Files\Citrix\Virtual Desktop Agent\DirectorComServer.exe -Embedding

 

(above Event message may not be 100% accurate, since I had to translate it from non-en language).

[Adlan THORAVAL]

Hello,

 

same problem here, only through gateway.

 

How did you solve it ?

 

Regards,

[David Gonzaacutelez]

Hi,

Same problem here as well since months ago.

 

Did anyone find a solution for this?

 

Regards.

[Jonathan Pitre1709161645]

Anyone found a fix for this issue ?

[Jonathan Pitre]

Here's the solution.
 

LogonUI.exe - Sessions Disconnected - XenApp 7.x

 

Add these 3 reg values

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Sysprocs
Value name: LogonUI.exe
Data type: REG_DWORD
Base: Hex
Value data: 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Sysprocs
Value name: csrss.exe
Data type: REG_DWORD
Base: Hex
Value data: 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Sysprocs
Value name: winlogon.exe
Data type: REG_DWORD
Base: Hex
Value data: 0