We have a Citrix Cloud environment with VDAs running in Azure (multiple locations - East, Central, West). Each Azure location has VDAs, Cloud Connectors, and domain controllers. Each Azure location has it's own resource location in Citrix Cloud and using Gateway Service.
Is it possible to determine how users are being routed for gateway services (which Citrix POP they go through)? We have west coast users accessing the west coast VDA with latency equal to what they get when accessing central US VDAs. It almost seems like they are being routed to a non-optimal Citrix POP to connect. I can ping the VDA from my laptop and get 10-20ms. I can ping the closest Citrix POP location and get 35-40ms. But my user sessions are are showing 100+ms in their session details.
Question
Marc Davies
We have a Citrix Cloud environment with VDAs running in Azure (multiple locations - East, Central, West). Each Azure location has VDAs, Cloud Connectors, and domain controllers. Each Azure location has it's own resource location in Citrix Cloud and using Gateway Service.
Is it possible to determine how users are being routed for gateway services (which Citrix POP they go through)? We have west coast users accessing the west coast VDA with latency equal to what they get when accessing central US VDAs. It almost seems like they are being routed to a non-optimal Citrix POP to connect. I can ping the VDA from my laptop and get 10-20ms. I can ping the closest Citrix POP location and get 35-40ms. But my user sessions are are showing 100+ms in their session details.
Link to comment
3 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now