Director not allowing to login after fresh install -Error The system is currently unavailable. Please try again later or contact your administrator.

[Vrajesh Subrahari1709160262]

Hi,

 

I have installed a fresh Director LTSR 1912 server on win 2016 and it doesn't allows me login.

 

Error : The system is currently unavailable. Please try again later or contact your administrator. 

 

Event view logs attached 

 

Things already checked 

 

1. Service.AutoDiscoveryAddresses in IIS seams to have my proper DDC name separated with comma
2. DDC -get broker connection DNS entry seams fine to me..

 

Please help me in getting this fix.. could this be because i am currently in Out of the box grace period license?

 

[vikash]

Hi @Vrajesh Subrahari,

 

Could you please check https://support.citrix.com/article/CTX206380 and https://support.citrix.com/article/CTX234220, let me know if it helps.

If the issue is still not resolved, could you please uninstall completely and install director once again? Thank you.

[Vrajesh Subrahari1709160262]

Totally my Mistake. I was using a account which didn't have necessary permissions.