Florent GUILLOT Posted December 21, 2019 Share Posted December 21, 2019 Hello, Env: Windows 2016 7.15CU4 (installed since July 2019) I have the universal print server which crashes randomly. For this to work I have to reboot the CITRIX universal printing service. Where can I look for the cause for diagnosis? (The windows 2016 event log does not give me any information) sorry I do not speak English. cordially Link to comment
0 Florent GUILLOT1709161233 Posted March 13, 2020 Share Posted March 13, 2020 Hello, this error: Quote Nom de l’application défaillante UPServer.exe, version : 7.15.4000.283, horodatage : 0x5cb151ee Nom du module défaillant : MSVCR120.dll, version : 12.0.21005.1, horodatage : 0x524f83ff Code d’exception : 0xc0000409 Décalage d’erreur : 0x0000000000074a30 ID du processus défaillant : 0x5ac4 Heure de début de l’application défaillante : 0x01d5f87d97d9ef45 Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Citrix\Universal Print Server\UPServer.exe Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\MSVCR120.dll ID de rapport : 3500d301-be80-4bd3-bea1-42494919950f Nom complet du package défaillant : ID de l’application relative au package défaillant : Link to comment
Question
Florent GUILLOT
Hello,
Env: Windows 2016 7.15CU4 (installed since July 2019)
I have the universal print server which crashes randomly.
For this to work I have to reboot the CITRIX universal printing service.
Where can I look for the cause for diagnosis?
(The windows 2016 event log does not give me any information)
sorry I do not speak English.
cordially
Link to comment
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