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UPS crashed




Env: Windows 2016 7.15CU4 (installed since July 2019)

I have the universal print server which crashes randomly.

For this to work I have to reboot the CITRIX universal printing service.

Where can I look for the cause for diagnosis?

(The windows 2016 event log does not give me any information)

sorry I do not speak English.


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this error:


Nom de l’application défaillante UPServer.exe, version : 7.15.4000.283, horodatage : 0x5cb151ee
Nom du module défaillant : MSVCR120.dll, version : 12.0.21005.1, horodatage : 0x524f83ff
Code d’exception : 0xc0000409
Décalage d’erreur : 0x0000000000074a30
ID du processus défaillant : 0x5ac4
Heure de début de l’application défaillante : 0x01d5f87d97d9ef45
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Citrix\Universal Print Server\UPServer.exe
Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\MSVCR120.dll
ID de rapport : 3500d301-be80-4bd3-bea1-42494919950f
Nom complet du package défaillant :
ID de l’application relative au package défaillant :


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