Random / Regular User Logoff Notification for Customer Experience Improvement Program

[Andrew Gresbach1709152664]

We have been battling a very strange issue in our MCS non persistent environment for the past several months in both Windows 7 and 10 environments.   The issue is users will be actively working and they will see their session say "Restarting" and down it goes.   This looks to be a graceful restart as far as we have been able to tell and have been trying to gather more details for a while now since Windows logs clear on reboot .   We are using Full User Layer but those logs don't get captured in that obviously.   Recently we found a scripted way to add a 2nd persistent disk to every MCS desktop in the pool (Nutanix in our example) and I was able to point the Windows logs to that new D:\ successfully.   Anyways,  tonight i'm seeing the first few examples show up and from what I can tell its the same event in the System log each time it occurs and not sure what to do about it.   

 

 

As far as I can tell i already have the Customer Experience Improvement Program disabled so not sure what else to do.   any ideas would be appreciated!  thank you!

 

[Rob Zylowski]

Andrew that looks like the windows ceip. Are you sure you have that one disabled?. 

[Andrew Gresbach1709152664]

Well i sure THINK i do but open to suggestions :) .  

 

So far i have this set in the registry:

 

 

I have the various scheduled tasks for the customer experience program set to disabled too 

[Rob Zylowski]

I have never seen this issue but i dud find this https://social.technet.microsoft.com/Forums/lync/en-US/0439e00b-f44a-40ac-999c-e574cb575ba9/user-logoff-notification-for-customer-experience-improvement-program?forum=w7itprogeneral

[Andrew Gresbach1709152664]

yup that is one of the articles i was using too and i have all of those tasks disabled.   Odd that i SHOULD have that disabled but still seeing those event logs (which would indicate that its not fully disabled i would think)

[Craig McClellan1709163375]

On 11/17/2019 at 7:08 PM, Andrew Gresbach1709152664 said:

Well i sure THINK i do but open to suggestions :) .  

 

So far i have this set in the registry:

 

 

I have the various scheduled tasks for the customer experience program set to disabled too 

Did this resolve your issues? We are seeing this too.