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Android Files Policy with external storage card


Sebastian Grieser1709161458

Question

XenMobile Server Version: 10.11 RP1.
Deployment: on premise, MDM only.
Devices: Android SM-T365 and SM-T395 Tablets.
Netscaler: SDX 8200, NS12.0 51.24 nc.

 

I am trying to deploy Data to mobile Android devices via MDM. It is possible to push data to the internal storage with an Android file policy. But I have to push data to one specific folder on an external storage (SD card), which doesn't work. I created an Android file policy with the following configuration:

File to be imported: <filename>.zip

File Type: File

Replace macro expressions: OFF

Destination Folder: Add new %Flash Storage%\

Destination File Name: <empty>

If file exists: Copy file only if different

 

The path name to the external storage card seems to be different on every device model and manufacturer. I already tried the following folder names:

/storage/external_sdcard
/storage/sdcard/external_sd

/storage/ext_sdcard

/storage/extsdcard

%XenMobileFolder%/storage/external_sdcard
%XenMobileFolder%/storage/sdcard/external_sd

%XenMobileFolder%/storage/ext_sdcard

%XenMobileFolder%/storage/extsdcard

/mnt/sdcard/foldername

 

None of file policies worked. Some file polices showed errors in the delivery group, some are pending since several hours.

Does somebody know the right path to address an external storage card with Android SM-T365 and SM-T395 Tablets?

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