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iOS missing some apps until OS update


Scott Newton

Question

Last week, we had some (not all) 13.1.3 iOS devices (including my test device) stop enumerating wrapped apps in the Secure Hub store but showed others.  Nothing changed about the app.  There was an OS update available to 13.2 and applying that update fixed the issue. 

 

This morning, the issue has returned for some 13.2 users and applying 13.2.2 has resolved the issue.

I don't know if it's related but a few days after this issue appeared last week, SOME iOS users were unable to access the Secure Hub Store but other users on the same device could.  They were getting "Cannot complete your request"   Rebooting the server resolved the issue.

I've opened a case with Citrix on this but I'm curious if anyone else is experiencing/have experienced this before.

 

We are on-prem running 10.10.0.7 RU3.  

Android devices are not impacted.

 

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