Citrix VDA Rebooting after 1909 Installation

[Ketan Soni]

I have built a brand new Windows Server 2012 R2 Server, installed Citrix server 1909 "successfully"

However when I go and reboot the server, I am unable to login. The server keeps on rebooting all the time.

 

When I login to safe mode, I am able to login. I un-install citrix VDA and use the reg clean up utility and able to login without safe mode perfectly fine.

 

any ideas guys

[Pavan nannapaneni1709152483]

did you license your Citrix environment.

[Ketan Soni]

Yep, fully cloud based and have plenty RDS CAL licences 

[Pavan nannapaneni1709152483]

how about restart the vm but DG in maintenance mode. just to see if the VDA is not rebooting it.

[Chaitanya k1709152565]

Check power actions on the vm in your hypervisor. You will know if reboots are done by citrix or not (if you use  a separate service account for citrix).

In your DDC event viewer you will see an entry if that VM is rebooted by citrix. Also check event viewer in the VM.

You may get something.

[vikash]

Hi, could you please check if there are any reboot schedules applied to the VDA? Use instructions provided in this https://www.carlstalhood.com/virtual-delivery-agent-vda-cr/#uninstall uninstall and try again.