UPN login with xenmobile

[John Francis1709160537]

I am unable to login with UPN in XenMobile. For example abc@xyz.com 

 

We have moved part of our accounts to the cloud (Exchange Online) and we want to test with UPN. Earlier we used to use our userID and login. But, I am trying to login with UPN and I am unable to login with it. There is no error as such in SecureHub.

 

Where it says 

 

Username or Email Address

Password

 

I am trying to enter the Email address.

[Dennis Parker]

Under your LDAP settings, do you have the domain alias(es) configured for your UPNs? 

[John Francis1709160537]

16 hours ago, Dennis Parker said:

Under your LDAP settings, do you have the domain alias(es) configured for your UPNs? 

 

Hi Dennis,

 

Thanks for your response. I see only sAMAccountName is configured under "User Search by". So you are saying we need to have one with UPN configured?

[Dennis Parker]

I only have one LDAP configuration, but it is set to search by userPrincipalName and also needs to have the field "Domain alias" filled with any UPN domain the users can use. (anything after the @) 

[John Francis1709160537]

On 9/19/2019 at 9:45 AM, Dennis Parker said:

I only have one LDAP configuration, but it is set to search by userPrincipalName and also needs to have the field "Domain alias" filled with any UPN domain the users can use. (anything after the @) 

 

Is there a way within XenMobile that we could change this for single or multiple users to use UserPrincipalName (UPN) so that we can test it? Because, we do not want to change it globally. I have not come across any settings so far, unless I am missing somewhere we can change it individually.

 

Please, let me know 

 

Thanks

[Dennis Parker]

I'm not a XenMobile guru...but here's my thoughts:

 

I would expect you could create a second LDAP configuration that is configured with UPN and the system would use both so your users could use SAN or UPN. 

 

If that doesn't work, then I don't know how you would configure it for just a single user for UPN, I don't see anything like that either.