How do you bypass google play email on a new or factory reset device?

[Scott Newton]

This is something I think should be an easy google or search in this forum but I'm coming up with nothing.

Use case:  We have some tablets for a specific group in our enterprise.  We want to have it set up so the user receives the tablet and it's ready to go for them when they first power it on.  No need to put in a gmail account for Google Play, Apps they will use already installed, blocked access to the play store.  

 

I think Zero Touch is one possible method, but due to vendor sourcing, it's not an option for us.  Can someone provide me a link or suggested search criteria to get information on bypassing the need for a gmail account?  I tried to set up and test the DPC identifier token (afw#xenmobile) process but it still prompted for gmail account.

[Torben Nordling]

Have you enabled Android Enterprise in your environment?

 

Best Regards

Torben

[Scott Newton]

4 hours ago, Torben Nordling said:

Have you enabled Android Enterprise in your environment?

 

Best Regards

Torben

 

Yes

[Torben Nordling]

Have you added the apps in https://play.google.com/work/ and in Apps section in Xenmobile?

 

Is it during enrollment it asks for gmail account, or when you try and install an app?

[Scott Newton]

1 minute ago, Torben Nordling said:

Have you added the apps in https://play.google.com/work/ and in Apps section in Xenmobile?

 

Is it during enrollment it asks for gmail account, or when you try and install an app?

Yes, apps are added and we can see them in Secure Hub.  There is a prompt on the device to enter a gmail address for Google Play Services.

[Torben Nordling]

You should have a Enterprise Google Play Store and the consumer Google Play Store. For some phones it should be possible to disable the consumer Google Play Store.

 

 

[Scott Newton]

If anyone has it, I'm still interested in documentation on how to bypass the gmail address for Google Play Services on the device.  

[Alessandro Miotto Marques1709152314]

hi, just to clarify, device is prompting for Google account before or after the enrollment process?

 

If is before, what android version are your devices working?

 

I think this link can help you with configuration process. https://docs.citrix.com/en-us/citrix-endpoint-management/device-management/android/android-enterprise.html

 

[Scott Newton]

11 minutes ago, Alessandro Miotto Marques1709152314 said:

hi, just to clarify, device is prompting for Google account before or after the enrollment process?

 

If is before, what android version are your devices working?

 

I think this link can help you with configuration process. https://docs.citrix.com/en-us/citrix-endpoint-management/device-management/android/android-enterprise.html

 

It is after enrollment.  I'll go through the link you provided.

[James Selix]

i haven't seen this and i've been testing/playing with Android Enterprise for a few months now. are you doing fully managed device or BYOD mode w/personal and work profiles?  we go BYOD mode and have not seen this in my testing.  you prob need to setup a managed app config for the managed gmail app.   let me copy my other reply to my own post since i finally got managed app configs down. ;)  just do this for managed gmail app.

 

Quote

we run a BYOD setup for mobile users, they own the phones and we just let them have work email on it but have to have it managed w/secure hub.  i'm actually pretty impressed w/Android Enterprise and our use case scenerio.  it creates the personal and work profiles allow us to do an iPhone like selective wipe of all business information while leaving their personal data and apps alone.   what i did was add the Samsung Email app to our Google Managed Play Store. I then added the managed app to Xenmobile as a public app for AE.  This then let me create a managed app config that let me add an Exchange profile to the app.   Assign all to my delivery group and enroll and bam!! all my test user needs to do is enter their password.. HOWEVER, managed app config policies do not seem to take upon enrollment. i've noticed i've had to refresh device policies after enrolling and opening the Samsung Email app before the config applies.. however the device logs show the config being downloaded upon enrollment. i've been playing with deployment order to see if that matters (also another thing Citrix needs to make a document on; what is a recommended deployment order of policies, apps, managed configs, restrictions, automated actions, etc)

https://discussions.citrix.com/topic/405016-xenmobile-with-android-enterprise/