Director alerts - Mass clear

[David Clark1709160691]

Has anyone found a way to select multiple alerts in Director to Dismiss them?   It seems quite the error on Citrix's part to not provide a way to do this in the console, no one wants to click 300 times to dismiss an alert for the Hypervisor CPU warning repeatedly

[Venkatesh Vellingiri]

There is now a script that can remove the alerts - https://support.citrix.com/article/CTX269617

[Martin Nygaard Jensen1709160997]

Awesome, now we only need an option to NOT monitor the hypervisor. Some of us use shared vcenters and getting alarms for hosts not used for CItrix is not beneficial.

[Lauren Dunnevant1709157633]

Is there an equivalent for the Citrix Cloud version of Director?

[Rob Arnett1709162805]

I keep getting this error:

Error occurred in dismissing alerts

[vikash]

Hi @David Clark1709160691,

 

Please refer to https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/site-analytics/alerts-notifications.html

A new Alert category called Hypervisor Health has been added to enable filtering only the hypervisor alerts. These alerts are displayed once the thresholds are reached or exceeded. Hypervisor alerts can be:

Critical—critical threshold of the hypervisor alarm policy reached or exceeded

Warning—warning threshold of the hypervisor alarm policy reached or exceeded

Dismissed—alert no longer displayed as an active alert

This feature requires Delivery Controller version 7 1811 or later. If you are using an older version of Director with Sites 7 1811 or later, only the hypervisor alert count is displayed. To view the alerts, you must upgrade Director.

Please let me know if this helps.

 

Regards,

Vikas

[David Clark1709160691]

I'm seeing the alerts, what I'm asking is if there is a way do easily delete multiple alerts.  being forced to delete each and every alert individually is very cumbersome.  There should be an option to delete all.

[Paul Cross]

Did you ever find a way to do this?

I checked through the various powershell cmdlets in the hope I could at least script it but haven't found a way of doing it. Pressing Dismiss is fine for a the odd alert but if for some reason you have tens or hundreds then it becomes a big job.

[David Clark1709160691]

No, I've found no easy solution.  Citrix needs to step up and provide a way to Dismiss large number of alerts with just a few mouse clicks.   I suppose we could potentially run a SQL command against the DB table to clear these, but what a royal pain that would be.

[David Clark1709160691]

Thank you, I will give this a try.

[David Clark1709160691]

The script works as expected,  Thank you for following through with this.

[David Clark1709160691]

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