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Many issues with Citrix Cloud - DDC. Safe handle have been Closed.


Jignesh Patel

Question

I am having below issues from last one week and not able to get much help from anywhere. I have checked the logs, made sure Cloud Connector servers has connectivity and up an running.

When trying to add machine, creating catalog and updating machine in catalog, I am getting below error. There is not much information about below error. Someone may have experience below, please help.

 

Requested machine count: 2
AD account action: Create accounts
Successful accounts: 1
Successful machines: 0

Terminating Error:
An error occurred while creating the virtual machine.
Stack Trace:
   at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.ThrowOnTerminatingError(SdkProvisioningSchemeAction sdkProvisioningSchemeAction)
   at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.WaitForProvisioningSchemeActionCompletion(Guid taskId, Action`1 actionResultsObtained)
   at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.MachineProvisioningTask.RunTask()
   at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()

DesktopStudio_ErrorId : ProvisioningTaskError
ErrorCategory : NotSpecified
ErrorID : LocatingResources
InternalErrorMessage : Safe handle has been closed

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On 7/3/2019 at 2:43 AM, Jignesh Patel said:

I am having below issues from last one week and not able to get much help from anywhere. I have checked the logs, made sure Cloud Connector servers has connectivity and up an running.

When trying to add machine, creating catalog and updating machine in catalog, I am getting below error. There is not much information about below error. Someone may have experience below, please help.

 

Requested machine count: 2
AD account action: Create accounts
Successful accounts: 1
Successful machines: 0

Terminating Error:
An error occurred while creating the virtual machine.
Stack Trace:
   at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.ThrowOnTerminatingError(SdkProvisioningSchemeAction sdkProvisioningSchemeAction)
   at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.WaitForProvisioningSchemeActionCompletion(Guid taskId, Action`1 actionResultsObtained)
   at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.MachineProvisioningTask.RunTask()
   at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()

DesktopStudio_ErrorId : ProvisioningTaskError
ErrorCategory : NotSpecified
ErrorID : LocatingResources
InternalErrorMessage : Safe handle has been closed

 

Same here.

All actions end up with "Inner Error: Safe handle has been closed"

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