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Citrix Netscaler freezes

Nataliya Shimko


Good day, Citrix Netscaler VPX is used as a  web applications firewall and the citrix netscaler freezes periodically and web applications do not work, while the graphical interface works. Helps reboot. After reboot, it works for several days and then freezes again. Nothing is written in the logs. What could be the cause of freezes and how to solve it ?

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2 hours ago, Nataliya Shimko said:

this doesn't look like NetScaler gateway hosted application.


It looks more of a load balanced application.


Would be hard to say what causes it without a packet capture.

I would start by confirming SNIP to backend server communication.


2 hours ago, Shimko said:

In the browser, this is displayed



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