Azure Desktop Essentials - iphone app not launching Connection

[Aaron Bianucci1709160748]

Deployed our first Test Workspace within Azure for Desktop Essentials.  All works perfectly from a Windows 10 Machine.  However when trying to access from an iphone, specifically the Workspace App the "desktop" never launches.  If I go to Safari and launch it from the browser, it recognizes the ICA file prompts to launch and then works fine.

 

What am i missing that it won't launch directly from Azure and the Workspace app?

[Yousef Hanoun1709160907]

Hi,

 

when you deployed your solution did also deployed Citrix ADC VPX in Azure, or you used Citrix gateway services ?

 

https://docs.citrix.com/en-us/citrix-cloud/citrix-virtual-desktops-essentials.html#step-5-configure-citrix-adc-vpx-in-azure-optional

 

Thanks,

Yousef