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Published Server desktop and black screen on login


Marko Tomic1709160655

Question

Hello All

 

we have new Citrix Cloud environment with Published server desktops (Server 2012) in VMware environment.

We have created Citirx studio UPM profiles and folder redirection policies.

Every time when user logs in, we notice black screen for about 30 secounds and eventually user logs in to desktop.

 

overall session launch is anywhere from 30-60 seconds and i have setup the profile streaming.

Has anyone seen this before and any tips on how to troubleshoot it?

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