How to get Rid of Windows Security prompt while launching application

[Suman Saurabh]

I need your help to fix one issue.
I have XenApp 6.5 servers and user access Application through internal storefront.
3 web urls are published through Internet Explorer as application icon to the users and when user click on one of the application to launch, they receive additional windows security prompt and even after passing correct id and credential authentication fails. They keep trying 2-3 days and eventually this start working.

Issue resurface for the same user if i recreate his profile.
I already verified website is already added in trusted site , also IE harden registry key is set as per Citrix article.

This is really weird and till now i am unable to fix this issue.

Any help would be much appreciated.

Mostly this is coming to the new users and it come again for existing users if i recreate profile.

I am using UPM and roaming profile is configured.

Thanks
Suman

[BART JACOBS1709152229]

The prompt, can you tell it's coming from the server or the client?

 

[David Clark1709160691]

Are you attempting to suppress messages related to ActiveX controls, Java or similar components?   If so, you need to look at Group Policy settings to easily resolve this.

[vikash]

Hi @Suman Saurabh,

 

Good Day :)

 

I'm assuming that your talking about the windows security prompt that requests for credentials. 

Please have a look at these two articles, this should help you resolve the issue.

https://www.citrix.com/blogs/2012/12/06/windows-login-prompt-when-launching-apps/

https://support.citrix.com/article/CTX220154

 

Please let me know if this helps.

 

Regards,

Vikas