XenDesktop Appdisk Windows 10 BSOD

[Andreas Butschan]

Hi,

 

we are currently trying to use AppDisks with XenDesktop 7.16 and XenServer 7.1. XenDesktop is running on Windows Server 2012R2.

We have a Machine Catalog with Windows 10 Enterprise up and running. A Delivery Group is using this Machine Catalog to deploy Desktops. This is working without problems.

 

Now we would like to use appdisks. Creating an appdisk is working. When trying to install applications the Windows 10 computer running the appdisk is getting a bsod when trying to log in:

system service exception ntfs.sys

 

Windows 10 Enterprise 1709 with all updates

XenServer 7.1 Cumulative Update 1

 

Any ideas?

 

Thanks and regards

Andreas

 

[Andreas Butschan]

Hi,

 

we did some more testing, BSOD is also happening when using Personal vDisks.

Windows 10 computer is logging the following event:

Kernel-PnP ID 225

 

Thanks and regards

Andreas

[Richard Deddo1709154629]

I'm having the same issues. Has anyone come up with a fix for this? 

[Mathieu Bruston1709157835]

Hello,

 

keep in touch that appdisk and personal vdisk are deprecated from 7.13 and will no longer be support.

 

https://docs.citrix.com/en-us/xenapp-and-xendesktop/current-release/whats-new/removed-features.html (end of the page)

 

Regards,

[Soumlren Jacobson]

Hello,

 

although I think, that this thread is dead...we having the same issue here, nothing helps.

In our environment, we are using Citrix PVS and personal vDisks. 

 

For anyone who is interessted, we think it has something to do with the VDA and the Disks. A version in maintenance mode runs without any issues. 

But directly after the pvd kicks in, we get the error with the NTFS.sys.

 

Details:

- VMWare ESXi 6.5

- Fully patched Win10 1709 including latest VMWare-Tools

- XenDesktop 7.14.1 and VDA 7.14.1. installed on the guests

- PVS 7.15 with 7.15 PVS Target Agent

 

If anybody has ideas or knows how to handle this, we would be glad to hear it.

 

Regards!

[William Fulmer]

Similar situation here ... maybe

 

VMware ESXi 6.5 U1

Windows 1607

XenDesktop 7.14.1 and VDA 7.14.1

 

BSOD occuring upon user logon - before a new ICA session is acknowledged.

0x7f - crashing on ntoskrnl.exe

 

Also seeing some references to ivm.sys > which would indicate something w/ PvD...

 

This was probably caused by the following module: ntfs.sys (NTFS+0xA53D4)
Bugcheck code: 0x7F (0x8, 0xFFFFF801CB2B6E50, 0xFFFF92000DDEDFE0, 0xFFFFF801C94B9D03)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\WINDOWS\system32\drivers\ntfs.sys

 

 

Also seeing this:

SYMBOL_NAME:  ivm+1547b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ivm

IMAGE_NAME:  ivm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  589a433e

BUCKET_ID_FUNC_OFFSET:  1547b

FAILURE_BUCKET_ID:  0x7f_8_ivm!unknown_function

BUCKET_ID:  0x7f_8_ivm!unknown_function

PRIMARY_PROBLEM_CLASS:  0x7f_8_ivm!unknown_function

TARGET_TIME:  2018-06-14T15:36:07.000Z

OSBUILD:  14393

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2017-12-31 23:38:03

BUILDDATESTAMP_STR:  171231-1800

BUILDLAB_STR:  rs1_release

BUILDOSVER_STR:  10.0.14393.2007.amd64fre.rs1_release.171231-1800

ANALYSIS_SESSION_ELAPSED_TIME:  13aa

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x7f_8_ivm!unknown_function

FAILURE_ID_HASH:  {a25f156f-bde0-f551-8bb5-4c927ea30835}

Followup:     MachineOwner

---------

 

0: kd> lmvm ivm

Browse full module list

start             end                 module name

fffff806`12d40000 fffff806`12dd6000   ivm        (no symbols)          

    Loaded symbol image file: ivm.sys

    Image path: \SystemRoot\system32\DRIVERS\ivm.sys

    Image name: ivm.sys

    Browse all global symbols  functions  data

    Timestamp:        Tue Feb  7 16:59:26 2017 (589A433E)

    CheckSum:         000974DC

    ImageSize:        00096000

    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

 

[William Fulmer]

hey thread,

 

What is your configuration of Antivirus within this image? What vendor of AV?

By any chance, have you tried explicitly excluding ivm.sys from being real-time scanned?

[Matthew McCarron]

Hi all, i am experiencing the same problem with Personal vDisks, has anyone found a solution?  Appreciate this is a deprecated feature that has been replaced with app layering but as others have mentioned:

 

Quote

 

The whole user layer thing would be amazing if I could just use this feature.

But in order to have a working user layer, I need all the other layers too which is a huge overhead if I just want to give a user the chance to install applications on his vdi.