I'm running into a weird issue. Windows 10 1703, XD 7.16. Wyse ThinOS, Storefront 7.13
We have smart card logons enabled. When logging in with username/password everything works fine. When logging in via smart card, we get a weird Citrix SSON Key Icon for the User Profile picture until the logon completes. Sometimes the logon just fails at: "Citrix Smartcard SSON". Users have to click "Other User" select their PIV and then put in their PIN and logon. It is like a Windows 10 tile for "Other Users" but instead it is showing "Citrix Smartcard SSON".
Has anyone seen this before? Any ideas? Our Windows 7 image works fine and the problem above only occurs roughly 25% of the time. We always get the "Citrix Smartcard SSON" logon tile, but sometimes it works and logs us in, and other times it just freezes forcing us to select "Other User".
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Jonathan Clark1709155079
I'm running into a weird issue. Windows 10 1703, XD 7.16. Wyse ThinOS, Storefront 7.13
We have smart card logons enabled. When logging in with username/password everything works fine. When logging in via smart card, we get a weird Citrix SSON Key Icon for the User Profile picture until the logon completes. Sometimes the logon just fails at: "Citrix Smartcard SSON". Users have to click "Other User" select their PIV and then put in their PIN and logon. It is like a Windows 10 tile for "Other Users" but instead it is showing "Citrix Smartcard SSON".
Has anyone seen this before? Any ideas? Our Windows 7 image works fine and the problem above only occurs roughly 25% of the time. We always get the "Citrix Smartcard SSON" logon tile, but sometimes it works and logs us in, and other times it just freezes forcing us to select "Other User".
Thanks
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