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Stuck Logging Off

Brian Broiles


We have users that will randomly get stuck at "logging off" when they either click shutdown or log off at the end of that day. When they try to log back in the next day they can't and when we check Director it shows it as still logging off. Killing the picasessionagent.exe seems to clear it up and fully logs off. Anyone else run into this before?



Xendesktop 7.9 using MCS with PVD

Win7 64bit VMs

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It went away after we upgraded to 7.13 and haven't seen the issue since. We will still get a person or 2 every few weeks but nothing like how it was. I also created a powershell script to force restart any VM that is stuck in the logging off state at night which automatically fixes those random occurrences.  


My setup is on 7.18 with windows 10 1803 now as well though we no longer use pvd.   

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