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Selected Printer Showing Offline after printer restart

Jason Cantos


We are have Citrix 4.5 and a lot of printer installed to it but we have noticed that only 2 printer is showing offline.  It happens only when that particular branch turnoff their power after office and turns on power the next day.


currently what we are doing we are restarting the printer spooler services.


any suggestion to permanently address the issue on that particular 2 printers instead of restarting the printer spool services?

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I also faced the same problem with my Canon printer. I tried many processes for solving the printer offline problem. I thought it was a plugin point problem also checked the plugin setting but still appear sam issue. You know that another problem occurred in my printer tat was sometimes Canon Printer Error 5200 pop-up notification shown on my system screen. I was so frustrated about my printer problem.

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Well this is a common problem that many users are struggling with, due to different reasons like unfinished printing jobs in queue, Connection between computer and printer is slow or unresponsive or due to outdated printer drivers.
And to fix it try the solutions given like

Modify the printer settings and set it to default.

Restart the printer spool service

Check if there is any unfinished printing jobs are in the queue then reset it

Or run the inbuilt Printer troubleshooter

Hope this works for you to fix printer Offline error.

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