iPhone USB Re-Direction?

[Tim Jenkins]

Hi all,

After fiddling around with the XenApp Policies im trying to get an iPhone to re-direct to a virtual desktop. When I plug the iPhone into my machine I get a message which I have attached. When I log into the VM the USB button on the online plugin is greyed out and the iPhone doesn’t appear in my computer. Has anyone tried this out yet?

Cheers!

Edited by: James Mackie on 12-Apr-2010 11:56

USB Re-direction.png

[Donald Petry III]

From what I've read, the iPhone/iPad receiver do not support USB (or a number of other features) yet.

from Clash of the Titans - Users, iPads and IT

"Disable device mapping: Although *some of local iPad objects cannot yet be seen within the virtualized desktops/applications (drives, clipbard, etc)*, it is recommended to still disable these features from within the XenDesktop/XenApp farms as a precaution. The Receiver will go through updates and will add new functionality. You, as the administrator, don't want to be surprised when users start copying materials to/from their iPads."

[Wes Lazara]

I was testing out my xa6 box yesterday and forgot I had my iphone plugged into the computer. it showed up immediately within the xa published desktop and i was able to interact with it and pull the photos off of it...

[Ray Hall]

I've noticed that the USB option is greyed out no matter what device I plug in. Blackberry, Scanner, whatever. I thought this was supposed to be working XenApp 6. What am I doing wrong?

Thanks,
Ray

[Tim Jenkins]

After some more testing ive found the same problem Ray....

Edited by: James Mackie on 13-Apr-2010 08:10

[Tim Jenkins]

Thanks Wes, What poloicies have you applied? How did the iphone show up in the virtual enviroment? Via the USB box on the online plugin or via my computer?

Thanks!

[Wes Lazara]

I have only applied a policy to allow shadowing, and one for using universal printers. Nothing to do with USB. When I connect to my XA published desktop, it immediately shows the notification icon about searching for and installing drivers, and when it finishes I get the autorun popup recognizing it as the iphone and asking me if i want to import photos, etc. I also see it listed as Apple iPhone when I go into Computer (what used to be My Computer)...

[Tim Jenkins]

Thanks for clearing that up Wes.

I've been playing with policies all day and tried a HTC, but still cant get the USB devices re-directed. Can anyone point me in the right direction?

Thanks

[Wes Lazara]

online plugin 12.0?
you've tried different client machines?
tried without policies (i didn't have to set any up)?
tried more than one server?

[Marcel van Weel]

I was testing it on a computer of someone that has a IPhone attached to the pc and it worked perfectly.
When i connected to the desktop (with the iphone plugged in) it found it, installed it and showed it on 'my computer'

Did not test itunes but i guess it will work.....

[Tim Jenkins]

Thanks guys, but what client OS are you running?

[Tim Jenkins]

In fact I've tried both Vista 32bit and Windows 7 32bit client OS but I get the same results. Back to the drawing board! Have you guys both just modified the default "unfiltered" policy?

[Wes Lazara]

win7, and as mentioned no policies having to do with USB configured...

[Tim Jenkins]

Cheers Wes!

Finally fixed it, had ntohing to do with policies. Basically I had to right click the online plugin > connection center > Session security > Enable everything.

Done!

Has anyone managed to get the iphone to be picked up within iTunes? I can see it in my computer as a camera but not in iTunes

[Ray Hall]

I'm glad you got it working. However, is your USB button lighting up as well? Am I wrong in thinking this functionality was supposed to work in XenApp 6?

[Tim Jenkins]

I believe because the online plugins are used for both Xenapp and Xendesktop, the USB button is suppose to be used for Xendesktop only. If you follow the steps through the connection centre, you should find that USB devices are are supported in XA6 should be re-directed. I have tried a all in one canon pritner/scanner but the scanner side didnt re-direct.

[Ray Hall]

Odd, I could have sworn that I saw somewhere that the XenDesktop USB functionality, including the USB Online Plug-In button, was going to work in XenApp 6. I seem to be having no new USB capabilities than I did in XenApp 5.

Anyway, on a side note, I'm glad you got the iPhone working but has anyone gotten a Blackberry to pass through? I've been unsuccessful.

[Tim Jenkins]

I tried a Blackberry earlier and could only manage to see the SD cards for the device. BB manager didnt pick up the device and the server didnt try to install the driver.

Edited by: James Mackie on 20-Apr-2010 12:23

[Steve Caroll]

I had a similar type of problem but in my case, the OS also crashed and every time when I open my phone, it gives me error 1035 which is really frustrating.