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Configure Service continuity

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What is Citrix Service continuity?

Service continuity is a Citrix technology that can maintain end-user access to business-critical workloads during potential service disruptions.

Service continuity is a Citrix DaaS-only feature that uses Connection Lease files downloaded to a user’s endpoint when they login to Citrix Workspace from either the Workspace app or a browser (the Citrix Workspace web extension is required for Service continuity to work in a browser). It uses the Connection Lease files when a normal end-user launch path cannot be established. Service continuity is only supported for DaaS connections through the Workspace service.

 

Note:

Citrix Service continuity is disabled by default in Citrix DaaS. Therefore, enabling it is a critical first step in correctly configuring your environment in case of a service disruption.

 

 

Configure Citrix service continuity

To enable Citrix Service continuity for your site:

  1. From the Citrix Cloud menu, go to Workspace Configuration > Service continuity.
  2. Set the Connection leasing for the workspace to Enable
  3. Set the Connection lease period to how many days a Workspace connection lease can be used to maintain a connection. The lease period applies to all Workspace connection leases through your site. It starts the first time a user signs in to the Citrix Cloud Workspace store. Workspace connection leases are refreshed each time the user signs in, up to once a day. The lease period can be from one day to 30 days. The default is seven days.
  4. Click Save.

 

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