[How do i do "touch and hold"?]

This may help

[Citrix Receiver Prompt for Install in Transformer Kiosk Mode]

I understand this is and old post.  I was having this problem with XenDesktop 7 1912 running a WEM Transformer in Kiosk,  For whatever reason I kept having the message to ReInstall the Receiver.  Luckily I for this old post and Carl's comment.  This worked

 

CTX209283

 

How to disable Receiver client detection in StoreFront

 

StoreFront 3.xUse a text editor to open the web.config file for Receiver for Web. This is typically located in the C:\inetpub\wwwroot\Citrix\storenameWeb\ directory, where storename is the name specified for the store.

Search for protocolHandler

 

Change <protocolHandler enabled="true" to <protocolHandler enabled="false"

 

Save web.config file and restart IIS Admin Service

 

Restart IIS

 

from a Command Prompt:  "as administrator" IISreset /noforce

[VEUM Agent: Error encountered while sending email]

Running Citrix Virtual Apps and Desktops 7 1912 LTSR on Server 2016 and WEM version 2003

 

In WEM under <Advanced Settings> <UI Agent Personalization> <HelpDesk Options> <Screen Capture Options> I have the following checked "Enable Screen Capture", have entered the Support Email Address, and filled out the Email Template which reads  ##UserScreenCaptureComment##,##UserName##, ##ComputerName##,##ClientIPAddress##

Checked the Use SMTP to Send Email

 

On the VDA when opening the WEM Agent icon from the taskbar and selecting "Capture Screen" the Capture Screen Feature opens and displays the Screen Capture Preview, when clicking on the <Send to Support> button I get the Error "VEUM Agent: Error encountered while sending email"

 

I'm using the same Email URL in the <Help Ling Action> and <Custom Link Action> and that works as expected.

 

Are there any suggestions.

 

Thanks

 

[Best Practice for VDAs IP Address Static or Dynamic]

I was reading about IP Reservation, It looks like the best practice.  

 

Thank You Kasper

[Best Practice for VDAs IP Address Static or Dynamic]

Currently running XenDesktop 7.15 LTSR CU3 environment on Server 2016.  After creating a VDA from the Master imagine, I set the IP Properties of the VDA to Static using a set Range of IP's we established.  The Subnet, Gateway, and DNS is also set to Static.

 

1.) The there are occasions when the VDA's IP Address settings will change to on its own to Obtain Automatically.    I haven't figured out what's causing this to happen.

 

2.) Recently I've had a number of VDA's and one of my Storefront servers keep the IP, Subnet, Gateway and the DNS information blanked.  In other words in the DNS entry boxes the static information was cleared.  Again I'm not sure what caused this.

 

3.) What are others doing  in regards to their VDA's IP Address settings.  Leaving IP Properties at Obtain Automatically or are you setting the IP Address Properties to Static?

 

Thank You for reading.

 

Kevin