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Rene Tap1709160993

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Posts posted by Rene Tap1709160993

  1. Hello Citrix engineers.

     

    We have a strange problem and I hope that some can help us.

     

    We use within a server VDI (VDA 2012) desktop a program in production that prints to a redirected lpt1 port on the client. We use the LPT and COM redirection that is applied via Citrix policies.

     

    When we use VDA version 2203 or higher, that no longer works. If we print from the program, no print job is placed in the queue, but if we first give a print to lpt1 command via the command line    “dir > lpt1” inside the VDI it’s printed and then we can also print from the program.

     

    Printing to a redirected LPT port works fine with the VDA versions 2012 (now live) and subsequent current releases up to 2112. From 2203 LTSR and above, printing to a redirected LPT port no longer works except when we issue the cli command “dir > lpt1” first.

     

    Can you help us figure out this strange issue? Citrix support is also looking into it, but after several months now they haven’t found a solution yet.

     

    The environment.

    Windows 2019 server VDI (VDA 2012), non-persistent, vSphere and MCS images are created with Citrix Applayering

     

    Kind regards,

    René

  2. Hello,

     

    We have a several problems with our ELM. 

    1.  I cannot delete any app layer or layer version and get the following error message: "One or more of the selected layer versions are being modified and cannot be removed."

    2. I cannot upgrade the ELM to a newer version and get the following message: Cannot upgrade, tasks are in progress.

    Rebooting the device won't help. 

    We are using version 21.4.0.1066

     

    Thanks

     

    René

  3. Hello,

    An update from Citrix support.

    I have checked on this issue with our product team and they have informed us that Citrix is currently working with Microsoft team to fix this issue as issue is on Microsoft end. Once the issue is fixed it will be updated in the following articles/docs. https://support.citrix.com/article/CTX253754 https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html.

    Regards,

    Rene

  4. Hello we have the following issue.

     

    Users working with HDX optimized MS Teams in a virtual desktop (VDI) cannot use the keyboard shortcuts with this program. All shortcuts starting with CTRL and function keys e.g. F1 are not working. Shortcuts starting with ALT are working OK. Other programs installed on the same VDI are working OK e.g. CTRL F (Find) is working in Adobe reader.

    When we make a direct console connection to the VDI the keyboard shortcuts are working OK. We have tried also different versions of the Workspace client.

     

    Does anyone experience the same issue?

    Regards.

    Rene

  5. Cannot finalize app layers after upgrade from 2003 to 2009.

    When I choose Finalize it comes up with “a Microsoft NGen operation is needed”. It doesn’t matter if I run ngen update several times and I’ve tried it also with the force switch. The registry keys HKLM\SOFTWARE\Microsoft\.NETFramework\v2.0.50727\NGenService\Roots\WorkPending and HKLM\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v2.0.50727\NGenService\Roots\WorkPending both have the value 0

    When I create a new layer and open the LayerIntegrity.txt file the message “a Microsoft NGen operation is needed”. Is already there while there isn’t any application installed yet.

     

    I’ve restored the ELM to the version before the upgrade every thing works fine again and the is no message in the LayerIntegrity.txt file only “”

     

    Thanks

    René

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