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Manbinder Pal Singh

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Posts posted by Manbinder Pal Singh

  1. I have no idea on it. From the log it seems that you probably ran the storefront metainstaller and not the xendesktop metainstaller. Though it should not matter but nevertheless you should also have got an error dialog pointing you to a link ( NOT the CTX article link in your support case but a link to the product documentation) to troubleshoot.  Did you try those steps in the troubleshoot link/doc from the error dialog? 

  2. This log is for XAXD metainstaller. I would like to get SF logs which should be under C:\windows\temp\storefront.
    This is not a bug as definitely there are processes holding lock on the folder. You can run handle.exe from the sysinternal tools to find which processes are holding lock on this folder and then stop those processes/services ( telemetry  service , IIS , Citrix storefront * services are common ones to hold locks ).
    SF can certainly do better if possible to handle this or at least provide detail on which process/service is holding locks. We try to do that as much as can be done.
    I will follow up and add this improvement item to our list though.
    Hope this helps.
     

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