Manbinder Pal Singh
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Posts posted by Manbinder Pal Singh
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Share what VC runtime versions you have before the install/upgrade and what OS?
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Try reproducing by using command line /quiet /noreboot . Check for the return code.
This will ensure that it doesnt reboot by itself. Now collect the logs and then manually reboot.
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If VC runtime is installed by the installer then there has to be a metainstaller log file. May be check under %TEMP%\ Citrix and sometimes you have numeric subfolders ( 1,2,3 etc) under TEMP folder . Check under there as well.
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Run the Scout tool and share the traces/bundle zip file.
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Can you Share the metainstaller logs from %TEMP%\Citrix\Xendesktop Installation directory?
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I have no idea on it. From the log it seems that you probably ran the storefront metainstaller and not the xendesktop metainstaller. Though it should not matter but nevertheless you should also have got an error dialog pointing you to a link ( NOT the CTX article link in your support case but a link to the product documentation) to troubleshoot. Did you try those steps in the troubleshoot link/doc from the error dialog?
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Can you use Scout to collect the failure and log details and share the link?
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Type in $singleSimpleTestSuiteTask.TestResults to dig into and from the output you can drill down if there are any failures.
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Can you run the Site tests from powershell? $singleSimpleTestSuiteTask = Start-EnvTestTask -TestSuiteId Infrastructure and the output object should give you the results. We can then analyze the results.
Also can you try using the scripts here to set DB connection strings.
https://support.citrix.com/article/CTX140319Best Wishes,
Manbinder
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It will not uninstall DDC/Controllers. It is just showing that those are two controllers where your VDAs are registering.
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Can you Run Citrix MSI Log Analyzer on this machine?
Also share the MSI log for UPM from %TEMP%\Citrix\Xendesktop Installater\MSI Logs\ -
I find this helpful just to be safe. https://blog.sachathomet.ch/2017/10/03/fatal-error-during-installation-1603-on-storefront-upgrade-to-3-12/ The suggested steps are not 3.12 specific.
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You can use Storefront installer directly to upgrade instead of the metainstaller. Storefront installer is present on the layout under x64\storefront folder. This issue will be fixed in the future release.
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Great that should works almost always by cleaning up the VDA and uninstalling VC++ but I would like to warn that be cautious when you uninstall VC++ runtimes as specific version may be required by other apps and you wont know until that app stops working.
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This log is for XAXD metainstaller. I would like to get SF logs which should be under C:\windows\temp\storefront.
This is not a bug as definitely there are processes holding lock on the folder. You can run handle.exe from the sysinternal tools to find which processes are holding lock on this folder and then stop those processes/services ( telemetry service , IIS , Citrix storefront * services are common ones to hold locks ).
SF can certainly do better if possible to handle this or at least provide detail on which process/service is holding locks. We try to do that as much as can be done.
I will follow up and add this improvement item to our list though.
Hope this helps.
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You should try the newer version not the same version. Do share logs though before you do that,
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You can try the below sequence of steps
1. Take backup of your SF VM2. Restart the machine
3. Try the SF install again. -
Please share your Storefront log files under C:\windows\temp\storefront.
Also try the latest Storefront which is 3.14 release.
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Though the article is for 6.0 and very old. Can you try the suggestions from there? https://discussions.citrix.com/topic/299408-r01-rpmdll-fails-to-register/
Basically try renaming rpm.dll and then retrying the installation.I will ask the SME to see if we get any other suggestions.
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Can you run MSI Log Analyzer? https://support.citrix.com/article/CTX229734 and report the results
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Great. I have seen sometimes when i copy paste commands from browser or other app, the hyphen and few other symbols cause issues. I am not same would have happened here but thought to share it . Glad that things are back to normal for you now :)
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Also share the cmdlet you try with the output in case you get errors?
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Can you try to control using the options mentioned here https://www.citrix.com/blogs/2016/05/02/workspace-control-when-you-dont-want-to-roam/
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Thanks. I will check with the team if anything can be done to improve.
Remote PC kicks me out
in XenDesktop 7.x
Posted
Open a Support case so that someone can help you resolve this.