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Greg Arkin

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Posts posted by Greg Arkin

    Unsupported-client-type when enabling Federated Authentication Service

    in XenDesktop 7.x

    Posted

    Some additional information from the XenDesktop logs -

     

    The Citrix Broker Service logs Event 1106 stating "The Citrix Broker Service failed to broker a connection for user 'domain\user' to resource 'My Desktop'. The required protocol 'HDX' is not configured for this resource or the resource might not advertise this protocol.

     

    I am not sure where I can configure the protocol.

     

    Thanks,

    Greg

    • Like 1

    Unsupported-client-type when enabling Federated Authentication Service

    in XenDesktop 7.x

    Posted

    I am attempting to setup Federated Authentication Service so I can use SAML Authentication with my Netscaler Gateway, but I am getting an error when I try to launch my desktop that states "Failed to launch the resource 'Controller.My Desktop $P1234' using the Citrix XML Service at address 'https://ddc.mycorp.local:443/scripts/wpnbr.dll'. The XML service returned error: 'unsupported-client-type'.

     

    I used the Citrix setup documentation https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/secure/federated-authentication-service.html to configure my environment.  I am not sure what I am missing.

     

    I am able to get authenticated to Storefront and enumerate my desktops, but when I click on the desktop to connect I get the error: Cannot start desktop "My Desktop" and then the error above gets logged in the Citrix Delivery Services log on my Storefront server.

     

    We are running Storefront 3.8 and XenDesktop 7.13

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