[Session hung at logoff on Windows Server 2012 R2]

Hi all,

 

we opend an support case at Citrix for our problem with the disconnected Sessions. After four weeks looking for an solution, collecting Logfiles / Dumps and after a lot of communication with Citrix they recomended us to update the User Profile Manager to version 5.7.0. After we updated our both VDA´s to version 7.13 we didn´t see the "Citrix Profile Management Event ID 23" error since them.

 

So i think our problem is now fixed.

 

Best regards

 

Patrick 

 

I vote up this!

 

We also updated our User Profile Manager (UPM) what should be newer than version 5.7.0. Since we updated UPM we haven't occurred this issue again.

 

So I think too that problem is fixed.

 

Regards,

Niko Kiuru

[Session hung at logoff on Windows Server 2012 R2]

Restarting UPM service is the workarround for us.

 

same environnement :

Windows 2012 R2 (all current Windows Updates)

XA 7.11

UPM 5.5.0

That works also for us!

 

We have experienced exactly same problems which are described in here. When I tried to log in with that "locked" user by RDP I hang every time on "Welcome" loading screen. Instead if I tried to open published application from Citrix I hang on "Starting" screen..

 

When I watch Citrix Storefront it tells that "locked" user's session "application state" was "Application not running". I cannot log it off or disconnect it, only server restart helps, while now I found this solution and restarting UPM helps immediately.

 

I really hope that Citrix will fix that as soon as possible!

 

Our environment is:

Windows 2012 R2 (with all current Windows updates)

XA 7.7