did you already tried to end only the dwm.exe process of the affected user?
If you do that you should get a warning message where you have to click on the checkbox and then you can click on the Button "Shut down". Sounds bad, but it only "shuts down" the User from the Server. Should not have any affect to other users on that server.
What did the user before you wanted to log him off?
Session hung at logoff on Windows Server 2012 R2
in XenApp 7.x
Posted
Hi,
did you already tried to end only the dwm.exe process of the affected user?
If you do that you should get a warning message where you have to click on the checkbox and then you can click on the Button "Shut down". Sounds bad, but it only "shuts down" the User from the Server. Should not have any affect to other users on that server.
What did the user before you wanted to log him off?
BR