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how do we troubleshoot the remote users not getting authenticated by netscalaer


Rajender Jaryal
Go to solution Solved by Ronan OBrien,

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  • Solution

We recommend that you use NetScaler ADM side by side with your NetScaler - and it will help you from an operational and support perspective.

Authentication issues can be reviewed in the Gateway Insight and/Or HDX Insight dashboard.

https://docs.netscaler.com/en-us/citrix-application-delivery-management-service/analytics/gateway-insight

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