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When I click on an application from the StoreFront Web, why to re-enter my credentials before I can access it. What could be causing this issue and how can I fix it?


Aunos

Question

Posted

Hello, 

I have a problem when I click on an application from the StoreFront Web, why does it need to re-enter my credentials before I can access it? What could be causing this issue and how can I fix it?

This issue might be related to a specific hardening configuration on Windows 2023's VDA. Could you please assist me in identifying the potential cause and guide how to resolve this issue?

Environment Details:

  • Citrix Virtual Apps and Desktops: Version 2203 CU5
  • I tested using the same network but found the same problem.  

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1 answer to this question

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Posted

Aunos, hi,

Try these two articles about configuring single sign-on.  I am guessing your issue will be addressed somewhere in there.

https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/authentication.html

https://docs.citrix.com/en-us/citrix-workspace/optimize-cvad/workspace-federated-authentication.html

That is all I can think of to tell you without more details about the history of your environment and the type of authentication you are doing.

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