Installing Citrix Secure Access causes 100% CPU usage and makes computer unusable

[Elia]

Hello

I'm writing here because I didn't find a more specific subforum for this product

I'm having serious issues with the Citrix Secure Access app (agee64.msi). 

In particular, after installing it and restarting my computer, it becomes slow to the point of being unusable. If I then uninstall it (which in this state takes several minutes) the problem disappears, so it is definitely a problem with this product.

By checking Task Manager, it seems that after installation of Citrix Secure Access the "System" process is constantly using a high percentage of CPU and Disk, suggesting the issue is probably in a driver that Citrix Secure Access installs. 

Can anyone suggest a solution for this? I tried searching online but nobody seems to have information to this problem.

Thanks, have a nice day.

[Harpreet Singh 2]

Same here 

[Harpreet Singh 2]

I think Citrix has no solution 

[Dion]

Disabling IPv6 resolved this issue for me

[Elia]

On 10/21/2024 at 3:09 AM, Dion said:

Disabling IPv6 resolved this issue for me

This solved it for me... until the next reboot. After that the problem came back, even if ipv6 was disabled ☹️