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Issue with OU Name Sync Between AD and WEM


Nami

Question

Posted

Hello,

I changed the name of the OU in Active Directory (from OUname2 to OUname1), and in WEM, I tried to update the name of the OU. So I deleted the old one and attempted to add the updated name. When I search for the OU, OUname1 appears correctly, but after I add it, the name reverts back to OUname2 instead of OUname1. How can I fix this? Does WEM take some time to refresh or sync the updated information from AD?

1 answer to this question

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Posted

Nami, I think this is because the old name is cached somehow somewhere in WEM and the developer did not catch this.  I saw the same thing happen once and I believe that everything kept working fine.

What is it doing now that it has had a chance to sit?  Are all your agents for that OU still synchronizing?

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