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Right-click menu cannot be selected in the app

Kilian Doll


We use an ERP app on our Citrix desktop.
Within the application there is a bar at the bottom where you can select the open tabs.
You can also right-click on the tab name to open a menu.
But if you now want to move the mouse to the menu, it disappears immediately.
This works without any problems in all other places in the application.
If an administrator opens a desktop session and starts the application, the right-click menu works without problems.
The difference that occurs to us here is that no WEM setting and no FSLogix profile apply when logging in as an administrator.
Does anyone have an idea what could be causing the problem?

The desktop server is a Windows Server 2019 with Citrix Virtual Apps and Desktops 7 2203 LTSR Cumulative Update 4.
On the clients we have Windows 10 22H2 and the Workspace App 2309.

Thank you


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